Step 1 Notify Us
Get in touch through our support form, email, or hotline within 24–48 hours of the incident.
How to
Make a Claim
We’ve made the Takaful claim process simple, transparent, and stress-free — just as it should be.
Claim Process
Discover our range of Islamic principles-compliant protection plans designed for peace of mind and faith-based living.
Step 2 Submit Documents
Provide required details like your certificate ID, claim form, and supporting proofs. Don’t worry — we’ll guide you.
Step 3 Review & Response
Our Takaful team reviews your claim in light of Islamic principles and policy guidelines and shares a decision within a few business days.
What You’ll Need
Required Documents
Claim Form (filled)
Valid ID Proof
Policy Certificate Copy
Incident/Expense Proof
We’re Here to Help
Whether you're new to Takaful, have questions about coverage, or just want to talk to someone who gets it — our team is here for you.
Get in touch
All claims are reviewed under Islamic principles-compliant guidelines, overseen by our advisory board.